Dear Hzd876 customer, to ensure the safety and rights of your purchase of the digital version of the e-commerce operation tutorial, the delivery process, security tips, and problem handling methods are explained as follows:

I. Delivery Mode: Digital version exclusive instant activation

This store only provides digital versions of e-commerce operation tutorials (including video courses, text and image materials, practical guides, etc.). Through automatic system processing and dual-channel access activation, we ensure that you can quickly and securely obtain learning access after payment, without worrying about the risk of delays or loss in the transportation of physical materials.

II. Detailed Explanation of the Safe Delivery Process

Payment security verification

After you complete the online payment, the system will initiate a multi-factor verification mechanism (including matching payment information with the learning account and checking order compliance). The verification is usually completed within a few minutes to avoid incorrect permission granting caused by abnormal orders and to ensure the security of your purchase.

Permission security binding

Once verified, the system will automatically bind the corresponding tutorial learning permissions to your registered account. These permissions are uniquely associated with your account and can only be accessed through your account and registered email address to prevent unauthorized use or transfer of permissions.

Dual security delivery

1. Order Details Page (Account Exclusive) : After successful payment, only you can view the [Order Details Page] by logging into your personal account. In the dedicated module "Tutorial Access Entry", click to directly jump to the learning page (the page does not support permission sharing to prevent unauthorized use after logging in). It is recommended that you confirm that your permissions are normal when you visit for the first time and keep your account password safe.

1. Registered Email (Identity Binding) : A confirmation email containing a tutorial access link and learning guide will be sent to the email address you bound during registration. The email content is encrypted and marked with the "Hzd876 Official Tutorial Order" label. You can distinguish phishing emails through email security verification. Clicking the official link in the email will also take you directly to the learning page.

III. Timeliness and Anomaly Handling

Normal delivery time

Obtain learning access through the above channels within 5 minutes. If you cannot find the access entry on the order page after more than 10 minutes, please check your registered email (including your spam folder).

Abnormal time limit

In case of system maintenance or high-concurrency orders, access will be granted within 30 minutes at most. If access is not granted after 30 minutes, please investigate immediately (refresh the order page, check email blocking settings). If the investigation fails, please contact customer service to avoid delays affecting your learning plans.

IV. Core Security Guidelines

Tutorial compatibility check

Different types of e-commerce operation tutorials are designed for different learning scenarios (e.g., "Beginner's Guide" is for users with no prior experience, while "Platform-Specific Tutorials" are only for learning operations on specific e-commerce platforms). Before purchasing, please confirm the scope of the tutorial on the product details page or contact customer service for assistance. Our store is not responsible for any learning needs that do not match due to incorrect selection of the appropriate scenario.

Account confidentiality responsibility

Your registered account is the sole credential for obtaining access to the tutorials. Once access is granted, the order is considered complete. Please do not disclose your account password to others (including unofficial personnel claiming to be "customer service"; official customer service will never ask for your account password). If your account is used by others due to your personal disclosure, we will not be able to provide access reset or refund services.

Fraud Prevention Tips

The official website only provides access to tutorials through the "order details page" and the registered email address. It will not send unfamiliar links or request additional payments via SMS or third-party social software (such as WeChat or QQ). Please do not click on unknown links to avoid damage to your account and assets.

V. Answers to Frequently Asked Safety Questions

Q1: I received multiple "tutorial access" emails. How can I identify the official emails?

A1: Official emails will be sent from " hanzheda@outlook.com " and the subject line will be in the format of "[Hzd876] Your order XXX (order number) tutorial access link". The email will also include your order information (purchase time, tutorial name). Unofficial emails usually do not contain order information or ask you to click on unfamiliar links or provide personal information. Please do not trust such emails.

Q2: I'm worried about my account being leaked when logging in to study. What security advice do you have?

A2: We recommend that you log in to your account on a personal device (not a public computer or someone else's mobile phone), close any unrelated background software while studying (especially remote control and screen sharing software), and log out of your account promptly after studying to avoid saving your login status on non-personal devices and reduce the risk of account leakage.

VI. Official Customer Service Support

If you encounter issues such as unauthorized access, abnormal access links, or suspected fraud, please contact us through the following official channels:

· Customer service email: hanzheda@outlook.com (Please indicate "Order XXX + Delivery Issue" in the email subject for quick processing);

· Online customer service: (+86) 19906031672 (Online only during service hours, Monday to Friday 9:00-18:00).

Produced by : Yangzhou Hanzheda Culture Media Co., Ltd.